- Shipping rates
For couriers charges:
$7.50 Freight Charge per item for any orders under $300 when delivered within New Zealand
For oversize items: $40 per oversized item North Island Home delivery charge
$60 per oversized item South Island Home delivery charge
Rural deliveries: if a rural delivery pleases contact: email@example.com for freight cost.
Please allow 4-5 working days for delivery. During times of high order volume (such as during a One Day Sale) and public holidays this delivery period may take longer. This is subject to stock availability. Rural Deliveries: 3 extra days for rural deliveries. Please mention your RD number when placing your order.
If your order does not arrive within this timeframe, please contact us firstname.lastname@example.org please include your order number in any correspondence so we can assist you quickly.
All orders are delivered by suitable house hold furniture carriers.
Please note, Touchwood does not deliver to P.O.Boxes, it must be a physical address.
Overseas Orders: We will only accept orders from within New Zealand